I have actually emailed/called/texted the company several times with no reaction. I have actually asked for a refund and nobody has answered me - Slabway Shiatsu Massage Chair Reviews. I would suggest not to waste your tough generated income on this business. I will be getting in touch with the Attorney general of the United States to submit a grievance concerning SLAB. Buyer Be Careful!!!!!! Hey Michael, We regards regret the clear aggravation and trouble you have actually experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was created December 4th and that there was a label developed on December 7. Your plan was identified and prepared for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to meet the need.
We understand this is not the experience you were buying into, and we do value your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our client service team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway One Massage Chair).
We acknowledge that we stopped working to fizzle in this instance. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you've been pleased with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation charge was told it will delivered in 3 days. Hired 3 days said it shipped 4 days ago after a week they do not address the phone and inform you to chat with their site which never ever answer you back. They will keep you waiting sent out several e-mail with the exact same reaction will return with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This business is a rip-off and I'm going to do my finest in finding a legal representative to invest enough cash to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a full recline mode and has not came out of it considering that I've attempted to get in touch with Slabway various times through e-mail call and have actually yet had the ability to speak to a live individual I continually get emails back from them stating that they will have an assistance member call me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours before a representative contacts me again I get another email stating that they're closing the RMA support ticket I've been attempting to follow this company anywhere I can to leave Unfavorable feedback on this company due to the piss poor action that I obtain from their support groups I believe anyone seeking to purchase any of their items ought to highly take a look at all their feedback's I have no concept the real count of how many bulls ** t favorable feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com recommending that you examine the fuse situated on the back of your chair (Slabway Massage Chair). We have actually gotten no additional communication from you notifying us if that fixed your issue. In relation to your experience with our customer support group, we understand that our service has taken a hit this vacation season.
We are doing all that we can with the resources available to us to provide an excellent experience to each and every consumer. We acknowledge that we stopped working to miss out on the mark in this instance. For that we ask forgiveness - Reviews Of Slabway Massage Chair. We await your reaction. Thank YouI bought a foot massager. Site said 2-4 day delivery time.
I called number noted and it is a recording that simply keeps duplicating. States to get on chat on the web website. I contacted chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot states "regular wait time 5-15 minutes.
I believe this location is a scam and i am going to contact credit card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND buying anything from this inadequately run clothing (if they are a genuine outfit). BUYER BE CAREFUL!!!!!! Hello There Ian, We truly are sorry for any frustration or trouble you have experienced. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to meet the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present scenarios affecting our providers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday (Slabway Shiatsu Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We acknowledge that we stopped working to fizzle in this instance. For that we apologize. Our records do reveal that your order was delivered on December 17th. We hope that you've been pleased with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Amazon. Put an order on 12/4/20 and the order was canceled mid delivery with no more explanation!? I have actually called numerous times, sent e-mails used the chat widget they suggested and also reached out to them through all social networks platforms and no response no reply simply no description.
I would like a complete refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hi Tonya, We regards regret the clear disappointment and inconvenience you have experienced concerning your current order with Slabway (Slabway Massage Chair). This is not our intent and not the experience we want for our consumer.
This was because of an error in interaction with the pickup at our fulfillment facility. Your package was identified and all set for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to fulfill the demand (Slabway Massage Chair Pic). As such, we have actually also been unable to ensure our shipping amount of time with the very same certainty we formerly had the ability to.
In relation to your experience with our customer service group, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources offered to us to offer an excellent experience to each and every consumer (Slabway Massage Chair Review).
For that we apologize. Our records reveal that you have actually gotten the full refunds as asked for. We expect the chance to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I found the item they were selling might be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I immediately tried to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no response. It was now around 12:20. I lastly received a response by Monday early morning telling me the order had actually shipped.
However, it was not deliverable since they had an inaccurate home number. I contacted UPS and asked to return to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your duty to do so. You will be taken advantage of if you do not. I received my foot massager and it worked when then stopped. Now nobody chooses up the phone and won't address their own chat bot. It's outrageous. I want my cash back. Hello Francis, We regret any frustration you have actually experienced concerning the performance of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our consumer assistance since late. Their refund policy for their incompetence is absurd. Do refrain from doing company with these individuals. Go through ******. I purchased a foot massager Nov 26, used it when and it caused me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records show that your order was authorized for a refund and that you selected the choice to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund quantity.
At this time, if you wish to continue with the return process you've initiated, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Business Profiles might not be recreated for sales or marketing purposes. BBB Organization Profiles are provided exclusively to help you in exercising your own best judgment.
Nevertheless, BBB does not confirm the precision of info supplied by 3rd celebrations, and does not ensure the accuracy of any info in Service Profiles - Slabway Full Body Massage Chair. When considering problem information, please consider the company's size and volume of deals, and comprehend that the nature of complaints and a company's reactions to them are typically more crucial than the number of complaints.
BBB Business Profiles go through change at any time. If you choose to do company with this business, please let the company understand that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any item, service or service - Slabway Massage Chair Reviews.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. We think chair massage is fantastic - Slabway Massage Chair $1499.98...
Massage Chairs are complicated devices with lots of moving parts and advanced computer components, so things can fail. But it's not much different from a vehicle, it depends on how you use it and how you look after it that will identify the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and swellings that can happen during shipment.