I have emailed/called/texted the company several times without any reaction. I have actually requested a refund and nobody has actually addressed me - Reviews Of Slabway Massage Chair. I would recommend not to waste your difficult earned cash on this business. I will be getting in touch with the Chief law officer to file a complaint relating to PIECE. Purchaser Beware!!!!!! Hey There Michael, We sincerely are sorry for the clear aggravation and hassle you have actually experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label developed on December 7. Your plan was labeled and all set for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations impacting our providers nationwide. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway Massage Chair Pic).
We acknowledge that we failed to miss out on the mark in this instance. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and discover great use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation cost was told it will delivered in 3 days. Called in 3 days stated it delivered 4 days ago after a week they do not respond to the phone and inform you to talk with their site which never ever address you back. They will keep you waiting sent numerous e-mail with the same response will get back with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets created to come to them. This company is a scam and I'm going to do my best in finding a lawyer to spend enough cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it considering that I've tried to call Slabway many times through e-mail telephone call and have yet been able to talk with a live person I constantly get e-mails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another email mentioning that they're closing the RMA support ticket I've been trying to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss bad response that I get from their assistance teams I believe any person looking to acquire any of their items need to highly take a look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're posting but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair $1499.98.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you inspect the fuse located on the back of your chair (Slabway Massage Chair). We have received no additional interaction from you informing us if that fixed your problem. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every consumer. We acknowledge that we stopped working to fizzle in this instance. For that we say sorry - Slabway Shiatsu Massage Chair. We await your response. Thank YouI ordered a foot massager. Site stated 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. Says to get on chat on the internet site. I contacted chat, stated "currently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "regular wait time 5-15 minutes.
I think this location is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Massage Chair Reviews. I DO NOT RECOMMEND purchasing anything from this poorly run clothing (if they are a genuine clothing). BUYER BE CAREFUL!!!!!! Hi There Ian, We seriously are sorry for any disappointment or hassle you have experienced. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to fulfill the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the current circumstances affecting our providers nationwide. In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday (Slabway Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's workload.
We recognize that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been pleased with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager - Slabway One Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid delivery with no further explanation!? I have actually called numerous times, sent emails utilized the chat widget they recommended and likewise reached out to them through all social media platforms and no reaction no reply simply no description.
I would like a full refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hello Tonya, We best regards regret the clear disappointment and trouble you have experienced concerning your recent order with Slabway (Slabway One Massage Chair). This is not our intent and not the experience we want for our consumer.
This was due to a mistake in communication with the pickup at our satisfaction center. Your package was labeled and prepared for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to fulfill the need (Slabway One Massage Chair). As such, we have likewise been not able to guarantee our shipping time frames with the very same certainty we previously were able to.
In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources readily available to us to provide a great experience to each and every consumer (Slabway Massage Chair Review).
For that we apologize. Our records reveal that you have gotten the complete refunds as asked for. We hope for the chance to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the product they were offering could be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately tried to cancel my order. I sent out an email I contacted the phone, for which there was no reaction. It was now around 12:20. I lastly received a response by Monday early morning telling me the order had delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate house number. I got in touch with UPS and inquired to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their products.
It is your obligation to do so. You will be made the most of if you do not. I received my foot massager and it worked when then stopped. Now no one chooses up the phone and won't address their own chat bot. It's absurd. I desire my cash back. Hey Francis, We regret any aggravation you have actually experienced relating to the performance of your Slabway Shiatsu Foot Massager along with the frustration experienced with our consumer assistance as of late. Their refund policy for their incompetence is outrageous. Do refrain from doing organization with these people. Go through ******. I purchased a foot massager Nov 26, utilized it when and it caused me sever pain. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their evaluations before buying from this business.
I will keep your business on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records reveal that your order was approved for a refund and that you chose the alternative to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you wish to proceed with the return procedure you have actually initiated, we ask that you please reply to the support email thread validating you 'd with to continue. BBB Organization Profiles may not be recreated for sales or promotional functions. BBB Organization Profiles are offered exclusively to help you in exercising your own finest judgment.
However, BBB does not validate the accuracy of info supplied by 3rd parties, and does not guarantee the precision of any info in Service Profiles - Slabway Massage Chair $1499.98. When considering grievance info, please consider the company's size and volume of deals, and comprehend that the nature of grievances and a firm's actions to them are typically more essential than the variety of problems.
BBB Business Profiles undergo alter at any time. If you pick to do business with this service, please let business know that you got in touch with BBB for a BBB Business Profile. As a matter of policy, BBB does not back any product, service or company - Slabway Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is great - Slabway Massage Chair Amazon...
Massage Chairs are intricate makers with lots of moving parts and advanced computer components, so things can fail. However it's not much various from a cars and truck, it depends on how you utilize it and how you look after it that will figure out the length of time it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and bruises that can occur throughout delivery.