I have emailed/called/texted the company a number of times with no reaction. I have actually requested a refund and no one has actually addressed me - Reviews Of Slabway Massage Chair. I would suggest not to lose your hard generated income on this company. I will be calling the Attorney General to submit a problem concerning SLAB. Purchaser Beware!!!!!! Hello There Michael, We best regards regret the clear aggravation and trouble you have actually experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was produced December fourth and that there was a label developed on December 7. Your plan was labeled and ready for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to satisfy the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present scenarios impacting our carriers nationwide. In relation to your experience with our customer care team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Massage Chair Reviews).
We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you have actually been pleased with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation cost was told it will shipped in 3 days. Contacted 3 days stated it shipped 4 days back after a week they do not address the phone and tell you to chat with their site which never address you back. They will keep you waiting sent several email with the exact same action will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This business is a fraud and I'm going to do my finest in finding a legal representative to spend sufficient money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it considering that I have actually tried to contact Slabway numerous times through email phone calls and have yet had the ability to talk with a live individual I continuously get e-mails back from them mentioning that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to inactivity of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another email specifying that they're closing the RMA assistance ticket I have actually been trying to follow this company anywhere I can to leave Negative feedback on this company due to the piss bad action that I obtain from their support groups I think any person seeking to acquire any of their items should highly look at all their feedback's I have no concept the real count of how numerous bulls ** t positive feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We offer our sincerest apologies relating to the performance issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com advising that you check the fuse located on the back of your chair (Slabway Massage Chair $1499.98). We have received no additional interaction from you informing us if that resolved your concern. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources offered to us to offer a great experience to each and every client. We acknowledge that we failed to fizzle in this instance. For that we say sorry - Slabway Full Body Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Site said 2-4 day shipment time.
I called number listed and it is a recording that just keeps duplicating. States to get on chat on the internet website. I got in touch with chat, stated "currently responding in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot says "normal wait time 5-15 mins.
I believe this location is a rip-off and i am going to get in touch with charge card to stop payment. Slabway Massage Chair Review. I DO NOT RECOMMEND purchasing anything from this inadequately run outfit (if they are a real outfit). PURCHASER BE CAREFUL!!!!!! Hey There Ian, We sincerely regret any disappointment or hassle you have actually experienced. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair Special Discount). It is our busiest time of the year and this year's events have more than tripled our team's workload.
We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and discover great use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Pic. Positioned an order on 12/4/20 and the order was canceled mid shipment with no more description!? I have actually called multiple times, sent out emails used the chat widget they recommended and also connected to them by means of all social networks platforms and no reaction no reply just no description.
I would like a complete refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hello Tonya, We regards are sorry for the clear frustration and trouble you have experienced concerning your recent order with Slabway (Reviews Of Slabway Massage Chair). This is not our intent and not the experience we want for our consumer.
This was due to a mistake in interaction with the pickup at our fulfillment center. Your bundle was labeled and ready for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to meet the demand (Slabway Massage Chair Special Discount). As such, we have also been not able to ensure our shipping timespan with the same certainty we previously had the ability to.
In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources offered to us to offer an excellent experience to each and every customer (Slabway Full Body Massage Chair).
For that we say sorry. Our records show that you have gotten the complete refunds as requested. We wish for the opportunity to regain your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I discovered the product they were selling could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I right away attempted to cancel my order. I sent out an email I contacted the phone, for which there was no response. It was now roughly 12:20. I lastly received a reaction by Monday morning telling me the order had delivered.
Nevertheless, it was not deliverable due to the fact that they had an incorrect home number. I called UPS and asked to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the expense of their products.
It is your responsibility to do so. You will be made the most of if you do not. I got my foot massager and it worked when then stopped. Now nobody gets the phone and will not answer their own chat bot. It's absurd. I desire my money back. Hey there Francis, We regret any disappointment you have actually experienced relating to the performance of your Slabway Shiatsu Foot Massager along with the frustration experienced with our customer support since late. Their refund policy for their incompetence is absurd. Do refrain from doing company with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it as soon as and it triggered me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records reveal that your order was authorized for a refund which you selected the choice to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you would like to proceed with the return procedure you've initiated, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Organization Profiles might not be replicated for sales or promotional functions. BBB Business Profiles are supplied exclusively to assist you in exercising your own finest judgment.
However, BBB does not confirm the precision of information supplied by 3rd parties, and does not ensure the accuracy of any details in Business Profiles - Slabway Massage Chair. When considering problem info, please take into account the company's size and volume of deals, and understand that the nature of complaints and a firm's responses to them are frequently more essential than the variety of problems.
BBB Business Profiles are subject to change at any time. If you pick to do business with this organization, please let business know that you got in touch with BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any product, service or service - Slabway Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage specialist. We think chair massage is fantastic - Slabway Full Body Massage Chair...
Massage Chairs are complicated devices with great deals of moving parts and advanced computer components, so things can fail. However it's very little different from a vehicle, it depends upon how you use it and how you take care of it that will identify for how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can happen throughout delivery.