I have emailed/called/texted the business a number of times without any action. I have requested a refund and no one has answered me - Slabway Massage Chair Review. I would recommend not to lose your difficult generated income on this business. I will be contacting the Lawyer General to file a grievance relating to SLAB. Buyer Be Careful!!!!!! Hi There Michael, We regards regret the clear aggravation and trouble you have actually experienced regarding your current order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label developed on December 7. Your plan was identified and prepared for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been not able to meet the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present scenarios impacting our providers nationwide. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload (Slabway Massage Chair Amazon).
We acknowledge that we stopped working to miss out on the mark in this instance. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation fee was told it will delivered in 3 days. Called in 3 days stated it shipped 4 days earlier after a week they do not respond to the phone and tell you to talk with their site which never ever address you back. They will keep you waiting sent a number of e-mail with the very same reaction will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This business is a rip-off and I'm going to do my finest in discovering a lawyer to spend adequate cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I've attempted to call Slabway numerous times by means of email call and have yet been able to talk with a live person I continually get e-mails back from them specifying that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours prior to a representative contacts me again I get another email mentioning that they're closing the RMA support ticket I've been trying to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss poor response that I obtain from their support groups I think anyone looking to buy any of their items must highly take a look at all their feedback's I have no concept the real count of how numerous bulls ** t positive feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Special Discount.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com advising that you check the fuse located on the back of your chair (Slabway Massage Chair). We have actually received no further interaction from you informing us if that solved your problem. In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season.
We are doing all that we can with the resources offered to us to offer a good experience to each and every customer. We recognize that we stopped working to miss out on the mark in this circumstances. For that we say sorry - Reviews Of Slabway Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Site stated 2-4 day shipment time.
I called number noted and it is a recording that just keeps duplicating. States to get on chat on the web website. I got in touch with chat, stated "currently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "typical wait time 5-15 minutes.
I think this location is a rip-off and i am going to get in touch with charge card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND buying anything from this badly run attire (if they are a genuine outfit). BUYER BEWARE!!!!!! Hey There Ian, We all the best regret any aggravation or trouble you have experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to satisfy the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current circumstances impacting our providers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday season (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's occasions have more than tripled our group's work.
We recognize that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do show that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Pic. Positioned an order on 12/4/20 and the order was canceled mid delivery without any more explanation!? I've called numerous times, sent emails used the chat widget they suggested and also reached out to them through all social networks platforms and no response no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hey Tonya, We all the best regret the clear frustration and trouble you have experienced regarding your recent order with Slabway (Slabway Massage Chair Review). This is not our intention and not the experience we desire for our consumer.
This was due to an error in interaction with the pickup at our satisfaction center. Your bundle was labeled and prepared for pickup. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the need (Slabway One Massage Chair). As such, we have also been not able to ensure our shipping time frames with the exact same certainty we formerly were able to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources offered to us to provide an excellent experience to each and every customer (Slabway One Massage Chair).
For that we ask forgiveness. Our records reveal that you have actually received the complete refunds as asked for. We wish for the opportunity to regain your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I discovered the product they were offering could be acquired for $67. 99 and $87. 99 on Amazon with totally free shipping. I right away attempted to cancel my order. I sent out an e-mail I called on the phone, for which there was no reaction. It was now around 12:20. I finally got an action by Monday morning telling me the order had shipped.
However, it was not deliverable since they had an incorrect apartment or condo number. I contacted UPS and asked to return to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They ought to not have actually charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their items.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody chooses up the phone and won't answer their own chat bot. It's outrageous. I want my cash back. Hello Francis, We regret any disappointment you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our client support since late. Their refund policy for their incompetence is ridiculous. Do not do company with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it once and it triggered me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their evaluations before purchasing from this company.
I will keep your company on blast for this - Slabway Full Body Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not match your needs. Our records reveal that your order was authorized for a refund which you chose the choice to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you wish to proceed with the return process you have actually initiated, we ask that you please reply to the assistance e-mail thread confirming you 'd with to continue. BBB Business Profiles may not be replicated for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own finest judgment.
Nevertheless, BBB does not confirm the accuracy of information supplied by third celebrations, and does not guarantee the accuracy of any info in Service Profiles - Slabway Massage Chair Review. When thinking about grievance info, please consider the business's size and volume of transactions, and understand that the nature of complaints and a firm's actions to them are frequently more crucial than the number of problems.
BBB Service Profiles are subject to alter at any time. If you pick to do business with this organization, please let the business understand that you called BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any item, service or service - Slabway One Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is excellent - Slabway Full Body Massage Chair...
Massage Chairs are complex machines with lots of moving parts and advanced computer components, so things can fail. However it's very little different from a cars and truck, it depends on how you utilize it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and swellings that can occur throughout shipment.